 Bike Werx offers a 30-day satisfaction guarantee. Simply put: if for any reason you are unsatisfied with your purchase -- within 30 days of the sale date -- we will work to make it right. For example, if one of the items is damaged in transit or a set is incomplete, we will make sure the error is corrected as long as we are notified within the specified time frame. We strive for the highest levels of customer satisfaction and would rather resolve an issue at our expense, than lose future business. Please e-mail us with any questions. |
